As a funeral home owner you're no stranger to competition. How can you position yourself above them? Read on...
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Strategize or Die
All right I’m gonna start with a gripe I have. Every firm I talk to wants to grow but extremely few have a plan in place to do so. When I mean…
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Do You Have Stark Raving Mad Families?
I’m not talking about difficult to deal with families that border on being insane. Yes, those come along every now and then and we wonder why we even took the service call…
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There Are No Do-Overs
I was reading the NFDA’s annual survey and one fact stood out to me. They mentioned that half of families pick a firm because they previously served the family. While that may…
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When One Thing Is Good Everything Is – How Personalization Enhances Your Firm’s Brand
We all nitpick when unhappy and make concessions when we're ecstatic. Learn how to keep the former from happening in your firm with the families you work with.
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Making the Brand–Part 1: Learning From Failure
Being Honest With Yourself I always knew it, but never truly embraced it until recently—I can only work for myself. I hate working for other people. I always sabotage it somehow. The…
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Know Your Numbers
I was talking with a colleague the other day about his firm. He was happy things were moving in the right direction. He even mentioned that his spouse started looking at the…
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Stop Hoarding Your Success
If you're in the funeral industry, especially if you're a minority owned independent firm, this is a call to action for you. If you want to stay in business, read this now.
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How to Keep Your Firm Open for the Next 10 Years
Change always happens and to make sure change doesn't adversely affect your funeral home you need to make sure you have three elements working for you.
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Harness the True Power of Your Firm
If you describe what you do by the actual work you perform as a funeral director then you don't know the value you bring to the table. Read on to find out…
